Four hundred million times a year, employees of a little-known company called NCO dial the telephone “just to talk.” NCO’s hope: A simple chat will convince people to pay old debts. “We have to strike a bond with someone,” said...
Read MoreThere is nothing more bothersome or stressful than having debt collectors call and threaten you. Pay up or we will alert your neighbors. Pay up or we will contact your family. Pay up or we will garnish your wages. The...
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