Debt Collector Profile: Arrow Financial

A division of Sallie Mae, Arrow Financial is a receivables management firm. As such, part of its business functions includes debt collection. Arrow collects on behalf of the utilities, student loans, telecommunications, credit card and auto deficiencies industries. Headquartered in Niles, Illinois, the collector also has locations in Rockville Center, New York; Whitewater, Wisconsin; and Austin, Texas. Arrow has been conducting business for more than half a century.

Arrow Financial has a number of different phone lines from which it places calls to debtors. If you see any of the following numbers pop up, then you should beware that a collector is likely on the other end of the phone: 800-279-0224, 847-557-1100, 800-204-1819, 877-603-7161, 866-667-3342, 800-330-3128, 800-297-8713, 425-339-3224, 520-616-2211, 877-541-8420, 716-871-9050, 262-473-8340, 252-757-2106, 847-557-1115, 888-261-7974, 516-872-2830, 847-647-9526, 800-896-2743, 262-473-2100, 262-473-6430, 800-274-6419, 866-758-7809, 847-410-3245, 281-668-7389, 281-668-7960, 202-607-2749, or 202-607-2733.

For 35 of the 50+ years that Arrow has been around, the Fair Debt Collection Practices Act (FDCPA) has been in place to protect consumers from malicious collections practices. Every consumer in the United States is protected under the federal laws laid out in the FDCPA. It contains an exhaustive list of what debt collectors can and cannot do when attempting to collect on a debt. Collectors who violate the guidelines can face stiff penalties under the law. Consumers can take debt collectors to court if they have indeed been practicing collections with a disregard for the FDCPA.

Arrow Financial has been sued on more than 175 occasions for supposedly harassing consumers over the past three years alone, according to the Public Access to Court Electronic Records. Furthermore, the company is not in good standing with the Better Business Bureau (BBB). Arrow isn’t accredited by the BBB and has a rating of D-. During the same three-year period in which the debt collector was sued nearly 200 times, 321 billing/collection complaints were levied against it.

Have you been treated unfairly by a debt collector? Do you suspect that your rights under the FDCPA have been trampled upon by Arrow or one of its competitors? If they placed abusive phone calls to you and your family members and/or neighbors, or made a practice of interrupting you at work, then it’s time to fight back. Credit Law is staffed by a legal team with years of experience fighting debt collectors over every violation of the FDCPA imaginable. Call us today at 1-800-NOT-FAIR to find out what your rights are and to get the representation you need.